Sometimes, things don't work out and we completely understand! If you would like to return item(s), please contact us via e-mail first at firstname.lastname@example.org. Any returns sent without a prior email will not be accepted.
- Merchandise must be returned within 30 days of the date on your invoice for store credit
- Merchandise returned within 15 days of the date on your invoice qualifies for either a refund OR store credit
- Dresses not returned in original condition may be refused or subject to a $50 restocking fee
- Merchandise must not be worn, altered, ripped/ snagged or washed, must be free of stains, and not damaged in any way by the receiver
- Merchandise must have all tags attached
Sale items are final sale and are not eligible for returns
Step 1 | Send us an email at email@example.com
Step 2 | Once we confirm your return via email, we will direct you to submit a return request. Here you will be able to download your prepaid return label.
Step 3 | Your return will be processed within 3 business days of being delivered at Dressholic