Sometimes, things don't work out and we completely understand! If you would like to return item(s), please contact us via e-mail first at Any returns sent without a prior email will not be accepted.  

Return Policy

  • Merchandise must be returned within 30 days of the date on your invoice for store credit
  • Merchandise returned within 15 days of the date on your invoice qualifies for either a refund OR store credit 
  • Dresses not returned in original condition may be refused or subject to a $50 restocking fee
  • Merchandise must not be worn, altered, ripped/ snagged or washed, must be free of stains, and not damaged in any way by the receiver
  • Merchandise must have all tags attached 
  • Sale items are final sale and are not eligible for returns 

Return Process

Step 1Send us an email at 

Step 2 | Once we confirm your return via email, we will direct you to submit a
return requestHere you will be able to download your prepaid return label. 

Step 3Your return will be processed within 3 business days of being delivered at Dressholic


We unfortunately do not accept exchanges at this time.